New Spam Filter

   We have a new and improved spam filter! This one is of course better, faster and easier than the last one. All emails rated as spam will be sent directly to your Junk-Email folder in Outlook. 

Enable your spam filter
To enable your spam filter you need to check your email via the web by simply opening the following address in your web browser : https://mail.blackrivertech.org/exchange/ . When prompted enter your user name (email address) and password. You can use this tool to check your email from off campus, but we need to use it to enable your Junk-Email folder. To do so click on Options, check Filter Junk E-mail under the Privacy and Junk E-mail Prevention section and then click on Save and Close at the top of the page. Now that your Junk-Email folder is enabled your spam filter will work. 

Help it to learn
The new spam filter has the ability to learn. In order to train it to do better we have to let it know what spam it missed and also what things it has incorrectly identified as spam. In Outlook under Public Folders you will see a set of folders named GFI AntiSpam Folders. If you receive an email that the spam filter has missed simply click and drag the message to the folder marked "This is spam email". If you receive an email in your Junk-Email folder that is not spam then simply drag it back into your Inbox and then place a copy of it into the folder marked "This is legitimate email" by pressing the Control key (Ctrl) and dragging it into that folder. The email server will use these messages to improve the spam filter.

As always if you have questions or problems with the spam filter let me know.